Frequently Asked Questions

Find answers to common questions about Aqualia Art. Can't find what you're looking for? Contact our support team.

How do I get started?

Upload a clear photo, choose Standard (₹99) or Premium (₹149), enter your WhatsApp number, and pay via Cashfree. Download on the success page and receive your portrait on WhatsApp.

How do I receive my image?

After payment, download your HD image on the payment success page. We also send it to the WhatsApp number you enter at checkout (utility message + image file).

Why do you need my WhatsApp number?

Your number is required so we can deliver your finished image on WhatsApp and reach you about your order. Messages are transactional only (order ready and file delivery), not marketing newsletters.

What photos work best for watercolor style?

Well-lit portraits with clear faces produce the best results. Both color and black & white photos are supported.

What's the file size limit?

Up to 20MB per image in JPEG, PNG, or WebP formats.

Is the output print-ready?

Yes! Premium tier outputs are high resolution and suitable for framing or printing on canvas.

How long does it take?

Standard completes in 1–1.5 minutes. Premium takes about 2 minutes with built-in 2K upscale.

Do you offer refunds?

We offer a 30-day money-back guarantee. Contact support if you're not satisfied.

Can I use my watercolor portraits commercially?

Yes. You own the output and can use it for prints, social media, or merchandise.

What happens to my uploaded photo?

Photos are encrypted in transit, processed on secure Cloudflare infrastructure and AI providers, and kept only for a limited period needed for your order.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help.

Response within 24 hours